At Tropi Hawaiian Shirts, your satisfaction is our top priority. If for any reason you’re not completely happy with your order, we offer a simple and transparent return policy to ensure your shopping experience stays breezy—just like our shirts.
10-Day Return Policy
Product exchange period: Within 10 days from the date you receive your items.
Please inspect your package as soon as it arrives. Any issues must be reported within 7 days of delivery.
If the issue is due to our mistake, we will fix it immediately at no extra cost.
After this period, we will not accept returns or exchanges for any reason.
How to Initiate a Return
To start your return process:
Contact our customer support at support@tropihawaiianshirts.com
Repack the item securely (preferably in its original packaging)
Send the item to the return address provided by our support team
Refund Process
Once we receive and inspect your return, you’ll get an email from us confirming we’ve received it, along with an update on your refund status.
If your return is approved, your refund will be processed and applied to your original method of payment within a few business days.
Exchanges
Want to swap your shirt for a different size or design? No problem!
Just reach out to us at support@tropihawaiianshirts.com, and we’ll guide you through the exchange process.
Return Shipping
Customers are responsible for return shipping costs.
If the reason for return is due to a customer mistake—such as ordering the wrong size, wrong color, or change of mind—the customer will bear the full return shipping fee.
Shipping fees are non-refundable. If a refund is issued, the return shipping cost will be deducted from your total refund.
However, if the fault lies with us—like sending the wrong item, wrong size, or a defective product—we will cover all return shipping costs and either issue a full refund or send you a replacement item free of charge.
Damaged or Defective Items
If you received a damaged or defective product, please contact us right away. We’ll make it right—fast and hassle-free.
Contact Us
If you have any questions or concerns about our return policy, don’t hesitate to reach out:
📧 Email: support@tropihawaiianshirts.com
🌐 Website: https://tropihawaiianshirts.com
📌 Pinterest: https://www.pinterest.com/tropihawaiianshirts
📘 Facebook: https://www.facebook.com/tropihawaiianshirts
Thank you for shopping with Tropi Hawaiian Shirts — your go-to spot for tropical vibes and custom-made island style!
